SMS Terms & Conditions

1. SMS Consent Communication

2. Types of SMS Communications

If you have consented to receive text messages from Global Link, you may receive messages related to the following:

• Service appointment confirmations and reminders
• Emergency maintenance notifications
• Follow-up messages regarding completed services
• Service inquiries and status updates
• Inter-office communication for service coordination
• Important account and billing notifications

3. Message Frequency

Message frequency may vary depending on the type of communication and your service needs. For example, you may receive up to 4 SMS messages per week related to your maintenance appointments, emergency services, or account status.

During emergency situations or urgent maintenance needs, message frequency may temporarily increase to ensure timely communication.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Global Link is not responsible for any charges incurred by your mobile carrier.

Check with your mobile carrier for details about your messaging plan and any applicable charges.

5. Opt-In Method

You may opt in to receive SMS messages from Global Link in the following ways:

• By submitting an online contact form with SMS consent checkbox
• By providing consent during service registration
• By texting a keyword to our designated number when prompted
• By verbally consenting during phone conversations with our representatives

6. Opt-Out Method

You can opt out of receiving SMS messages at any time using any of the following methods:

• Text "STOP": Simply reply "STOP" to any SMS message you receive from Global Link
• Call us: Contact us directly at +1 (832) 783-9310
• Email us: Send your opt-out request to Info@globallinkllc.org
• Online: Visit our website at www.globallinkllc.org and update your communication preferences

Once you opt out, you will receive a confirmation message, and no further SMS messages will be sent to your number unless you opt in again.

7. Help and Support

If you are experiencing any issues with our SMS service or need assistance, you can:

• Text "HELP": Reply with the keyword "HELP" to any message
• Contact us directly:

8. Additional Options

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms
• You can update your communication preferences at any time by contacting us
• You may choose to receive only emergency or urgent communications

9. Standard Messaging Disclosures

• Message and data rates may apply
• You can opt out at any time by texting "STOP"
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages
• Message frequency may vary based on your service needs
• Carriers are not liable for delayed or undelivered messages

10. Technical Requirements

To receive SMS messages from Global Link, you must:

• Have a compatible mobile device and wireless service plan
• Provide a valid mobile phone number
• Ensure your device can receive SMS messages

11. Changes to SMS Terms

We may update these SMS terms and conditions from time to time. We will notify you of any material changes by sending an SMS message or by posting the updated terms on our website. Your continued participation in our SMS program after such changes constitutes acceptance of the new terms.